{"id":1012,"date":"2023-02-13T15:21:17","date_gmt":"2023-02-13T14:21:17","guid":{"rendered":"https:\/\/elementor.043arts.nl\/?post_type=praktijkinformatie&#038;p=1012"},"modified":"2026-08-19T17:21:10","modified_gmt":"2026-08-19T15:21:10","slug":"klachtenprocedure","status":"publish","type":"praktijkinformatie","link":"https:\/\/h4ilimburg.nl\/nl\/praktijkinformatie\/klachtenprocedure\/","title":{"rendered":"Klachtenformulier"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"1012\" class=\"elementor elementor-1012\" data-elementor-post-type=\"praktijkinformatie\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3077fb4b e-flex e-con-boxed e-con e-parent\" data-id=\"3077fb4b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68a7f10 elementor-widget elementor-widget-heading\" data-id=\"68a7f10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Klachtenformulier<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f521ced e-flex e-con-boxed e-con e-parent\" data-id=\"f521ced\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-408ac27 e-con-full e-flex e-con e-child\" data-id=\"408ac27\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-dc262f5 e-con-full e-flex e-con e-child\" data-id=\"dc262f5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d862fee elementor-widget elementor-widget-heading\" data-id=\"d862fee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Klachtenformulier<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f030788 elementor-widget elementor-widget-text-editor\" data-id=\"f030788\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Als huisartsenpraktijk willen we ons werk zo professioneel mogelijk uitvoeren en we vinden het belangrijk dat je vertrouwen in ons hebt. Natuurlijk kan het voorkomen dat je geen goed gevoel hebt over het contact met onze praktijk. Je kunt bijvoorbeeld het gevoel hebben dat je niet serieus bent genomen of dat je de praktijk niet goed hebt kunnen bereiken. Dit willen we graag zo snel mogelijk weten, zodat we dit met je kunnen bespreken en ervan kunnen leren.<\/p><p>Je kunt je klacht of opmerking indienen door rechtstreeks contact op te nemen met een van onze medewerkers of door gebruik te maken van ons online Klachtenformulier. Een van onze medewerkers zal je klacht dan zo snel mogelijk behandelen.<\/p><p>Als u geen gebruik wilt maken van het klachtenformulier, kunt u rechtstreeks contact opnemen met SKGE.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a885548 e-flex e-con-boxed e-con e-parent\" data-id=\"a885548\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3876f5c e-con-full e-flex e-con e-child\" data-id=\"3876f5c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-5d33a39 e-con-full e-flex e-con e-child\" data-id=\"5d33a39\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b09dba elementor-widget elementor-widget-image\" data-id=\"4b09dba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1448\" height=\"1086\" src=\"https:\/\/h4ilimburg.nl\/wp-content\/uploads\/2026\/08\/Klachten.webp\" class=\"attachment-full size-full wp-image-4470\" alt=\"\" srcset=\"https:\/\/h4ilimburg.nl\/wp-content\/uploads\/2026\/08\/Klachten.webp 1448w, https:\/\/h4ilimburg.nl\/wp-content\/uploads\/2026\/08\/Klachten-300x225.webp 300w, https:\/\/h4ilimburg.nl\/wp-content\/uploads\/2026\/08\/Klachten-1024x768.webp 1024w, https:\/\/h4ilimburg.nl\/wp-content\/uploads\/2026\/08\/Klachten-768x576.webp 768w, https:\/\/h4ilimburg.nl\/wp-content\/uploads\/2026\/08\/Klachten-16x12.webp 16w\" sizes=\"(max-width: 1448px) 100vw, 1448px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c6322c e-con-full e-flex e-con e-child\" data-id=\"1c6322c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bc358a5 fluentform-widget-submit-button-right fluent-form-widget-step-header-yes fluent-form-widget-step-progressbar-yes fluentform-widget-submit-button-custom elementor-widget elementor-widget-fluent-form-widget\" data-id=\"bc358a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"fluent-form-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n            <div class=\"fluentform-widget-wrapper fluentform-widget-align-default\">\n\n            \n            <div class='fluentform ff-inherit-theme-style fluentform_wrapper_3'><form data-form_id=\"3\" id=\"fluentform_3\" class=\"frm-fluent-form fluent_form_3 ff-el-form-top ff_form_instance_3_1 ff-form-loading ffs_inherit_theme\" data-form_instance=\"ff_form_instance_3_1\" method=\"POST\" action=\"\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Klacht<\/legend>        <div\n                style=\"display: none!important; position: absolute!important; transform: translateX(1000%)!important;\"\n                class=\"ff-el-group ff-hpsf-container\"\n        >\n            <div class=\"ff-el-input--label asterisk-right\">\n                <label for=\"ff_3_item_sf\" aria-label=\"Newsletter\">\n                    Newsletter                <\/label>\n            <\/div>\n            <div class=\"ff-el-input--content\">\n                <input type=\"text\"\n                       name=\"item_3__fluent_sf\"\n                       class=\"ff-el-form-control\"\n                       id=\"ff_3_item_sf\"\n                \/>\n            <\/div>\n        <\/div>\n                <input type=\"hidden\" id=\"__fluent_protection_token_3\" class=\"fluent-form-token-field\" name=\"__fluent_protection_token_3\">\n        <input type='hidden' name='__fluent_form_embded_post_id' value='1012' \/><input type=\"hidden\" id=\"_fluentform_3_fluentformnonce\" name=\"_fluentform_3_fluentformnonce\" value=\"0f7ee47001\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/nl\/wp-json\/wp\/v2\/praktijkinformatie\/1012\" \/><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-3_1\" ><h2 class=\"elementor-heading-title elementor-size-default\">Complaint<\/h2><\/div><div data-name=\"ff_cn_id_1\"  class='ff-t-container ff-column-container ff_columns_total_2'><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_input_voornaam_praktijk' id='label_ff_3_input_voornaam_praktijk' aria-label=\"Voornaam\">Voornaam<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_voornaam_praktijk\" class=\"ff-el-form-control\" data-name=\"input_voornaam_praktijk\" id=\"ff_3_input_voornaam_praktijk\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_input_achternaam_praktijk' id='label_ff_3_input_achternaam_praktijk' aria-label=\"Achternaam\">Achternaam<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_achternaam_praktijk\" class=\"ff-el-form-control\" data-name=\"input_achternaam_praktijk\" id=\"ff_3_input_achternaam_praktijk\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_2\"  class='ff-t-container ff-column-container ff_columns_total_2'><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_dropdown_geslacht' id='label_ff_3_dropdown_geslacht' aria-label=\"Geslacht\">Geslacht<\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown_geslacht\" id=\"ff_3_dropdown_geslacht\" class=\"ff-el-form-control\" data-name=\"dropdown_geslacht\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"false\" aria-labelledby=\"label_ff_3_dropdown_geslacht\"><option value=\"\">Wat is uw geslacht?<\/option><option value=\"Man\"  >Man<\/option><option value=\"Vrouw\"  >Vrouw<\/option><option value=\"X\"  >X<\/option><\/select><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_input_geboortedatum_praktijk' id='label_ff_3_input_geboortedatum_praktijk' aria-label=\"Geboortedatum\">Geboortedatum<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_geboortedatum_praktijk\" class=\"ff-el-form-control\" data-name=\"input_geboortedatum_praktijk\" id=\"ff_3_input_geboortedatum_praktijk\"  aria-invalid=\"false\" aria-required=\"false\"><\/div><\/div><\/div><\/div><div data-name=\"ff_cn_id_3\"  class='ff-t-container ff-column-container ff_columns_total_2'><div class='ff-t-cell ff-t-column-1' style='flex-basis: 50%;'><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_email' id='label_ff_3_email' aria-label=\"E-mailadres\">E-mailadres<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_3_email\" class=\"ff-el-form-control\" data-name=\"email\"  aria-invalid=\"false\" aria-required=\"true\"><\/div><\/div><\/div><div class='ff-t-cell ff-t-column-2' style='flex-basis: 50%;'><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_phone' id='label_ff_3_phone' aria-label=\"Telefoonnummer\">Telefoonnummer<\/label><\/div><div class='ff-el-input--content'><input name=\"phone\" class=\"ff-el-form-control ff-el-phone\" type=\"tel\" data-name=\"phone\" id=\"ff_3_phone\" inputmode=\"tel\"  aria-invalid='false' aria-required=\"false\"><\/div><\/div><\/div><\/div><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_3_input_text' id='label_ff_3_input_text' aria-label=\"Onderwerp\">Onderwerp<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"input_text\" class=\"ff-el-form-control\" data-name=\"input_text\" id=\"ff_3_input_text\"  aria-invalid=\"false\" aria-required=\"false\"><\/div><\/div><div class='ff-el-group ff-el-form-top'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_3_description' id='label_ff_3_description' aria-label=\"Bericht\">Bericht<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_3_description\" name=\"description\" id=\"ff_3_description\" class=\"ff-el-form-control\" rows=\"5\" cols=\"1\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_no_style wpf_has_custom_css\"  aria-label=\"Verzenden\">Verzenden<\/button><\/div><\/fieldset><input type=\"hidden\" name=\"trp-form-language\" value=\"nl\"\/><\/form><div id='fluentform_3_errors' class='ff-errors-in-stack ff_form_instance_3_1 ff-form-loading_errors ff_form_instance_3_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_3_1 = {\"id\":\"3\",\"ajaxUrl\":\"https:\\\/\\\/h4ilimburg.nl\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_3_1\",\"form_id_selector\":\"fluentform_3\",\"rules\":{\"input_voornaam_praktijk\":{\"required\":{\"value\":true,\"message\":\"Dit veld is vereist\",\"global_message\":\"Dit veld is vereist\",\"global\":true}},\"input_achternaam_praktijk\":{\"required\":{\"value\":true,\"message\":\"Dit veld is vereist\",\"global_message\":\"Dit veld is vereist\",\"global\":true}},\"dropdown_geslacht\":{\"required\":{\"value\":false,\"message\":\"Dit veld is vereist\",\"global_message\":\"Dit veld is vereist\",\"global\":true}},\"input_geboortedatum_praktijk\":{\"required\":{\"value\":false,\"message\":\"Dit veld is vereist\",\"global_message\":\"Dit veld is vereist\",\"global\":true}},\"email\":{\"required\":{\"value\":true,\"message\":\"Dit veld is vereist\",\"global\":true,\"global_message\":\"Dit veld is vereist\"},\"email\":{\"value\":true,\"message\":\"Dit veld moet een geldig e-mailadres bevatten\",\"global\":true,\"global_message\":\"Dit veld moet een geldig e-mailadres bevatten\"}},\"phone\":{\"required\":{\"value\":false,\"global\":true,\"message\":\"Dit veld is vereist\",\"global_message\":\"Dit veld is vereist\"},\"valid_phone_number\":{\"value\":false,\"global\":true,\"message\":\"Telefoonnummer is niet geldig\",\"global_message\":\"Telefoonnummer is niet geldig\"}},\"input_text\":{\"required\":{\"value\":false,\"message\":\"Dit veld is vereist\",\"global_message\":\"Dit veld is vereist\",\"global\":true}},\"description\":{\"required\":{\"value\":true,\"message\":\"Dit veld is vereist\",\"global_message\":\"Dit veld is vereist\",\"global\":true}}},\"debounce_time\":300,\"file_upload_settings\":[]};\n                            <\/script>\n                        <\/div>\n\n            \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"template":"elementor_header_footer","zichtbaarheid":[],"class_list":["post-1012","praktijkinformatie","type-praktijkinformatie","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/h4ilimburg.nl\/nl\/wp-json\/wp\/v2\/praktijkinformatie\/1012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/h4ilimburg.nl\/nl\/wp-json\/wp\/v2\/praktijkinformatie"}],"about":[{"href":"https:\/\/h4ilimburg.nl\/nl\/wp-json\/wp\/v2\/types\/praktijkinformatie"}],"version-history":[{"count":10,"href":"https:\/\/h4ilimburg.nl\/nl\/wp-json\/wp\/v2\/praktijkinformatie\/1012\/revisions"}],"predecessor-version":[{"id":4471,"href":"https:\/\/h4ilimburg.nl\/nl\/wp-json\/wp\/v2\/praktijkinformatie\/1012\/revisions\/4471"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/h4ilimburg.nl\/nl\/wp-json\/wp\/v2\/media\/1041"}],"wp:attachment":[{"href":"https:\/\/h4ilimburg.nl\/nl\/wp-json\/wp\/v2\/media?parent=1012"}],"wp:term":[{"taxonomy":"zichtbaarheid","embeddable":true,"href":"https:\/\/h4ilimburg.nl\/nl\/wp-json\/wp\/v2\/zichtbaarheid?post=1012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}